Terms and Conditions

Terms and Conditions

At IndoExport we value the personnel Correspondence, after you have made a order, you will receive information regarding this order, we will try, if possible, to send you pictures during production of your products. Here is an example.

Payment is to be made after order has bin confirmed.

Delivery Time:
Delivery time is depending on your order size, but is Typically 2-3 month.

Speciel order:
Special order that has bin set into production, and for witch deposit/full payment has bin made, canít be canceled or returned. Payment will not be refunded on special orders.

Complaint:
Within 10 days after resiving the produkts.

Transport damage:
NEED to be reported right away before signing the receipts from the transport company.

Customs duty and import VAT:
In general, customs duty and import VAT are not charged when trading between countries that are members of the EU.
If you live in one EU country and purchase goods in another EU country you will not have to pay customs duty and import VAT for your imported goods.

However, special rules apply when importing goods across the EU border.
A buyer from a country inside the EU (e.g. Denmark or Sweden) will incur customs duty and import tax when importing an item purchased in a country that lies outside the EU (e.g. Indonesia).
The same is true if a customer in a country outside the EU buys an item in a country outside the EU.

When buying an item that crosses EU borders, VAT is calculated according to the rules detailed in the conditions of purchase.
If you wish to apply for a VAT refund, you need to contact the tax authorities in the country where you purchased the item.
The customs duty and import VAT is calculated by the local tax authorities based on the hammer price, shipping costs, insurance, etc.

There are special rules and exceptions concerning certain groups of items, which may have a lower basis of calculation.
For example, there are special rules regarding lots belonging under the customs tariff for 'works of art, collectors' items and antiques'.

It has to be pointed out that some countries can have special rules.
Therefore we recommend contacting the local tax authorities for full information about the current rules and regulations.

IndoEcport cannot be held responsible for any changes to the legislation and local rules and regulations concerning customs duty and import VAT.
Contact IndoExport if you have any questions.

General:
Import tax will in some countryís be added when you are shopping outside EU.
All given measures is indicative. There is to be taken subject to the accuracy of all given measures. IndoExport will in all taken or closed deals, not be subjects to, typing errors, strikebound, delays, currency changes, and/or force majeure.

IndoExport keep the right to change prices instantly.

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